Introduction
GeekMode ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event monitoring platform and services.
Information We Collect
Personal Information
- Email address and name (when you create an account)
- Ticketmaster account credentials (encrypted and stored securely)
- Payment card information (encrypted via secure payment processors)
- Billing and payment information
Usage Information
- Events you monitor and search for
- Monitor configurations and filters you create
- API usage and access logs
- Device and browser information
- IP addresses for security purposes
Technical Information
- Log data and analytics
- Cookies and similar tracking technologies
- Performance and diagnostic information
How We Use Your Information
- Provide and maintain our services
- Monitor events based on your preferences
- Process payments and manage subscriptions
- Send you notifications about monitored events
- Improve and optimize our platform
- Prevent fraud and ensure security
- Comply with legal obligations
- Communicate with you about updates and support
Data Security
We implement industry-standard security measures to protect your personal information:
- AES-256 encryption for sensitive data at rest
- TLS/SSL encryption for data in transit
- Secure authentication via Supabase Auth
- Regular security audits and updates
- Access controls and monitoring
- PCI-DSS compliant payment processing
Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and data at any time through your account settings.
Third-Party Services
We use the following third-party services:
- Supabase - Database and authentication
- Vercel - Web hosting and deployment
- Stripe - Payment processing (for applicable transactions)
- Ticketmaster API - Event data retrieval
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt-out of marketing communications
- Withdraw consent at any time
Cookies
We use essential cookies to maintain your session and preferences. We do not use advertising or tracking cookies. You can control cookies through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@seatiq.io
Address: SeatIQ Inc., Privacy Department